Where a passive CRM stops Hospitality sales is different.
Hospitality sales is different.
A CRM that just stores can't keep up.
01 · Hospitality
Group inquiries arrive by phone / WhatsApp. No history.
02 · Hospitality
Banquet pricing changes per season. PDFs everywhere.
03 · Hospitality
Corporate account managers fight over the same lead.
04 · Hospitality
No way to see customer LTV.