Insurance & Financial Services

Insurance Field Sales, Finally Accountable

GPS-verified agent visits. Automated renewal tracking. IRDAI-compliant documentation. BoldReach replaces paper proposal forms and unverified field reports with real intelligence — built for Indian insurance companies who need agent productivity without micromanagement.

Industry Challenges

Why Insurance Sales Demands More Than a Generic CRM

Insurance field sales in India has unique compliance requirements, renewal dynamics, and agent accountability gaps that no generic CRM addresses.

Large Field Agent Workforce with Zero Visibility

Insurance companies deploy thousands of field agents across districts and states. Branch managers have no reliable way to know if agents actually visited the prospect, how long the meeting lasted, or what was discussed. Daily activity reports are self-reported and routinely inflated.

Policy Renewal Drops Due to Missed Follow-ups

Renewal is the lifeblood of insurance revenue, yet most agencies lose 20-30% of renewals simply because no one followed up on time. Agents juggle hundreds of policies with different renewal dates across life, health, motor, and general lines. Without automated reminders and a dedicated renewal pipeline, policies lapse silently.

IRDAI/RBI Compliance Documentation Gaps

Insurance field sales must comply with IRDAI guidelines on needs analysis documentation, KYC verification, product suitability records, and cooling-off period disclosures. RBI adds another layer for bancassurance channels. Paper-based proposal forms and manual documentation create audit nightmares and regulatory risk.

Territory Overlap and Commission Disputes

When multiple agents work overlapping geographies without clear territory boundaries, the same prospect gets contacted by different agents. This leads to duplicate proposals, confused customers, and bitter commission disputes that drain management bandwidth and damage agent morale.

Trusted by Insurance Field Teams

89% Policy Renewal Rate
95% Agent Visit Compliance
18 days Avg Lead-to-Policy
100% Premium Collection Tracked
How BoldReach Solves It

Field Force Automation That Drives Persistency

From geo-verified agent visits to automated renewal tracking, every BoldReach feature is designed for the realities of Indian insurance field sales.

1

GPS-Verified Agent Visit Tracking

Every prospect and client visit is logged with GPS coordinates, timestamp, and meeting duration. BoldReach uses strict geo-fencing — agents must be within 100 meters of the prospect address to check in. Branch managers see a live map of their entire agent force across territories. No more phantom visits or inflated activity reports.

2

Separate Renewal and New Business Pipelines

Insurance revenue has two fundamentally different motions — acquiring new policyholders and retaining existing ones. BoldReach gives you dedicated pipelines for each. The renewal pipeline auto-populates 90 days before policy expiry, triggers agent reminders at 60/30/15/7-day intervals, and escalates untouched renewals to branch managers. New business pipeline tracks the full journey from lead to needs analysis to proposal to issuance.

3

Compliance-Ready Documentation Trail

Every client interaction is automatically timestamped and geo-tagged. Needs analysis forms, product recommendation rationale, KYC document collection, and proposal submission — all tracked with a complete audit trail. Generate IRDAI-compliant reports showing that proper process was followed for every policy sold. No more scrambling before regulatory audits.

4

Policy Product Catalog with Smart Matching

Load your entire product portfolio — term life, endowment, ULIP, health, motor, group policies — into BoldReach. When an agent records prospect details (age, income, family size, existing coverage), the system suggests the most suitable products. This ensures agents present relevant options and creates a documented suitability trail for compliance.

5

Commission Tracking and Territory Management

Define agent territories by pin code, district, or custom boundary. Assign prospects to agents with clear ownership rules. Track commission entitlements against policy issuance, premium collection, and renewal retention. Eliminate disputes with transparent, system-generated commission statements that both agents and managers can trust.

Live Preview

See How a Prospect Record Looks

Every insurance prospect in BoldReach is tracked with income bracket, family details, existing policies, risk profile, and complete interaction history. Your agent walks into every meeting fully prepared.

Track policy interests, premium affordability, document collection status, and preferred contact times — all in one unified record that builds institutional knowledge beyond individual agent memory.

R
Rajesh Mehta
Salaried • High Priority • Mumbai - Andheri
Annual Income
₹12-18 LPA
Family Members
4 (Spouse + 2 Children)
Existing Policies
Health (₹5L) • Motor
Risk Profile
Moderate — No Term Cover
Preferred Contact
Weekday Evenings, 6-8 PM
Last Visit
18 Feb 2026 (GPS ✓)
Pipeline Status
Needs Analysis Done — Proposal Stage
Key Features

Key Features for Insurance Field Teams

The six BoldReach features that insurance field force managers rely on most — each designed for the compliance, renewal, and productivity demands of Indian insurance sales.

GPS with Agent Geo-Fencing

Industry-leading location verification with 100m geo-fence radius. Automatic check-in and check-out at client locations. Duration tracking, route visualization, and proximity alerts when agents are near prospects due for follow-up in their territory.

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Dual Pipeline for Renewal + New Business

Insurance-specific pipeline stages — Lead Qualification, Needs Analysis, Product Recommendation, Proposal Submission, Medical/Underwriting, Policy Issuance. Separate renewal pipeline with automated expiry tracking, reminder sequences, and lapse prevention alerts.

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Email Campaigns for Policyholder Engagement

Send targeted campaigns for renewal reminders, new product launches, festive season offers, and policy maturity notifications. Segment by policy type, premium band, renewal month, and geography. Track open rates and trigger agent follow-up calls for engaged prospects.

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Analytics for Branch Performance

Visual dashboards showing branch-wise premium collection, agent productivity, renewal rates, policy mix, and persistency ratios. Compare branches, identify top-performing agents, track commission payouts, and make data-driven decisions about territory allocation and agent recruitment.

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Voice Notes for Meeting Summaries

After every prospect meeting, agents record a quick voice note instead of typing on small screens. BoldReach AI transcribes the note, extracts key details (income discussed, family situation, existing policies mentioned, objections raised), and updates the prospect record automatically.

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Lead Scoring for Prospect Prioritisation

Score prospects based on income bracket, age, existing coverage gaps, family size, and engagement history. A salaried professional with no term cover and two dependents scores higher than a prospect who already has adequate coverage — helping agents focus their limited daily meetings on high-conversion opportunities.

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Modernize Your Agency Field Operations Today

Join insurance companies across India who replaced paper proposal forms and unverified field reports with GPS-verified, compliance-ready field force automation that drives persistency and premium growth.