BoldReach vs Zoho CRM
Honest comparison for field sales teams. No marketing spin — just features, pricing, and who each CRM is built for.
Side-by-Side Comparison
15 features that matter most to field sales teams. We are upfront about where we lead and where Zoho has the edge.
| Feature | BoldReach | Zoho CRM |
|---|---|---|
| Built for field sales | ||
| Voice notes with AI transcription | ||
| Dual pipelines (leads + deals) | ||
| Proposal automation | Built-in | Add-on (Zoho Writer) |
| GPS tracking & geo-fencing | Built-in | Limited (Zoho FSM) |
| Drip email sequences | ||
| Google Maps lead discovery | ||
| Offline mode | Partial | |
| Pricing (5 users/month) | ₹4,995 | ₹7,500+ |
| Setup time | 5 minutes | 2-4 weeks |
| Mobile optimization | Mobile-first | Mobile-adapted |
| WhatsApp notifications | Via Zoho Cliq | |
| Auto lead scoring | ||
| Integration ecosystem | Growing (50+) | 500+ integrations |
| Enterprise workflow builder | ||
| Try BoldReach Free | ||
Where BoldReach Wins
If your team sells face-to-face, these advantages make a real difference in daily productivity.
Field sales DNA
BoldReach was built from day one for teams that sell on the road. GPS check-ins, route planning, and offline mode are native features, not afterthoughts bolted onto a generic CRM.
Voice notes + AI
Record a 60-second voice note after a client visit. BoldReach transcribes it, extracts action items, and updates the deal record. No typing on a tiny screen in the parking lot.
60% lower cost
For a 5-person team, BoldReach costs ₹4,995/month all-inclusive. Zoho Professional starts at ₹1,500/user/month, and you will likely need add-ons for GPS, proposals, and advanced workflows.
Setup in minutes, not weeks
BoldReach is opinionated. Import your CSV, invite your team, start selling. No consultant needed to configure 200 settings you will never touch. Your reps are productive within an hour.
Where Zoho CRM Wins
We believe in honest comparisons. If your needs align with these strengths, Zoho may be the better choice.
Massive integration ecosystem
Zoho connects to 500+ apps out of the box and has its own suite of 50+ products. If your workflows depend on specific third-party tools, Zoho likely has a native connector already.
Enterprise workflow automation
Zoho Blueprint and Canvas let you build complex multi-step approval chains, conditional routing, and custom business rules. For organizations with 50+ sales reps and layered approval processes, this depth matters.
Established market presence
Zoho has been around since 2005, serves 100M+ users globally, and has a well-documented knowledge base. Enterprise procurement teams are familiar with Zoho, which can simplify vendor approval.
Which CRM Is Right for Your Team?
Choose BoldReach if you are a field sales team of 3-30 reps that needs a mobile-first CRM with voice notes, GPS tracking, and proposal automation. You want something that works out of the box in 5 minutes, costs a third of Zoho, and was designed specifically for how Indian B2B field teams actually sell.
Choose Zoho CRM if you need 500+ integrations, complex enterprise-grade workflow automation, and a platform your IT department already knows. If you have a dedicated CRM admin and your sales process requires multi-level approval chains across departments, Zoho's depth is hard to beat.
Both are solid products. The question is not which CRM is "better" in the abstract. The question is which CRM matches how your team actually works in the field, every day.
Try BoldReach Free for 14 Days
See the difference yourself. No credit card required. Import your data and start closing deals from your phone.